Shipping and Returns
Shipping & Returns
Due to the nature of our product offering returns/exchanges/refunds/cancellations are not offered on items purchased excluding exceptions listed below. This is the standard policy of all similar brick & mortar or internet special occasion stores.
Every item purchased is inspected for correct style, color and size. All beading, embroidery, the hems and seams are also inspected to ensure it is in new & satisfactory condition.
If the dress we send you is not the dress you ordered (the size ordered, the color ordered, the style ordered), brand new and flawless from the designer/manufacturer that makes it, we and the factory will stand behind our service and will either repair or replace the item when notified. Notification of issue to must be made within 48 hours of receipt.